Software management
When managing software, we maintain its high performance, security, and user adoption. We also improve its functional capabilities and make it more powerful and attractive for end users.
Managed IT services
Our key services
We are a managed IT services provider that brings its knowledge and available computing resources to help businesses professionally manage their IT environments.
We take on the full scope of managed IT services, thus minimizing the management workload for our customers. We also integrate our own specialists into the customers’ in-house IT teams to improve management processes and put relevant methodologies into practice.
Infrastructure management
By ensuring the correct operation, integrity and immunity of IT infrastructures’ components and nodes, we guarantee that business processes are stable and protected.
Our key services
1.Evaluation
We assess the state of the software and infrastructure to be managed.
2.Scope
With the customer, we decide on the scope, duration, and budget of the engagement.
3.Team selection
We select professionals with respective qualifications.
4.SLA
We sign an SLA summarizing the conditions of cooperation between Adsoft and the customer.
5.Process
We provide on-demand or ongoing services in line with the SLA.
Delegate your software and infrastructure management to a team of professionals
Our automotive software development expertise
We offer a range of software services and can take on a project of any scale and complexity to help automotive companies achieve their business goals.
Technological focus
We focus on solutions’ high performance and adherence to the requirements.
- App lifecycle management
- Configuration and reconfiguration
- Functional and security updates
- Feature optimization
User focus
We zero in on the aspects that demonstrate software efficiency from end users’ perspective.
- User access
- User experience
- User analytics
- User behavior
Continuous app monitoring
We use available monitoring tools as well as deliver custom monitoring solutions to keep tabs on enterprise apps performance. Our goal is to ensure 24/7 uptime and availability across all devices and supported geographical zones. Our monitoring activities include three core components:
Logging
We set up permanent log collection, accumulation and analysis, ensuring the visibility of all events happening across the software ecosystem.
Alerting
We configure automated alerts to keep IT teams in the know about abnormal activities or performance issues within the monitored area.
Visualizing
We implement visualization tools to transform batches of monitoring data into comprehensible graphs, which is critical for making accurate decisions.
360° IT infrastructure management
We help enterprises support complex IT infrastructures with our infrastructure management services and solutions. Our key objective here is to preserve the integrity of IT infrastructures and their components while ensuring their security and adaptability to changing business requirements.
Network management
Storage management
System administration
Device management
Risk mitigation
Our managed IT services company can resolve multiple infrastructure-related issues, whether they lie in the technology or security dimensions. We think strategically, minimizing future risks and applying adequate preventive measures to mitigate potential disruptions to enterprise operations.
- Orchestrating disaster recovery
- Restoring network connectivity
- Increasing computing capacity
- Resolving data storage and access issues
- Redistributing computing power
- Re-architecting infrastructure components
- Carrying out stress testing
- Responding to security issues
1. Continuous monitoring
Explore the infrastructure hierarchy
Access the state of all infrastructure components
Identify infrastructure optimization opportunities
2. Continuous feedback
Develop the target IT infrastructure model
Agree on change management procedures
Outline the infrastructure domain roadmap
3. Continuous optimization
Implement enhancements and necessary configurations
Automate system cloning, copying, and refreshing
Establish a consolidated approach to infrastructure management
Smart solutions for managed IT services
We know that the volume of collected and processed IT telemetry (events, alerts, traps, messages) can be huge. We build smart solutions with built-in ML features that help IT operations staff to:
- Detect and classify incidents: quickly distinguish valuable metrics from thousands of events generated across the environment.
- Recognize patterns: understand how scattered events are connected within specific situations.
- Predict and prevent disaster: detect service-affecting issues before they hinder operations or end users start alerting to them.
Professional IT toolkit
Our solutions help IT managers handle the daily challenges of infrastructure monitoring and troubleshooting.
Centralized monitoring
Events from all apps and domain-specific infrastructure monitoring tools are captured and analyzed in a central hub.
Noise reduction
Event storms are minimized or eliminated through de-duping, blacklisting, threshold adjustments, and alert correlation.
Event classification
Millions of events get inspected in real time, abnormal events are detected automatically to trigger relevant alerts.
Analysis of recurring situations
All situations are analyzed and scored mathematically and compared against known past issues to facilitate decision-making.
Start managing your IT infrastructure more effectively with our expertise at your disposal
Our services span all types of cloud infrastructures, including public, private, hybrid, and multicloud. Depending on our customers’ needs, we follow these common scenarios:
Your infrastructure
Our team can manage cloud deployments using the customers’ computing resources. Responsible for the deployment, hardware and software components, our specialists regularly report their work to the customer while providing ongoing cloud consulting and development support.
Our infrastructure
We also manage cloud infrastructures using our own computing resources. This can be an optimal solution for businesses looking to cut their infrastructure costs. Our team coordinates all management activities with the customer while ensuring the full availability and protection of the managed environment.
Custom solutions
We design and implement custom cloud management solutions to be used by the customer’s in-house team or our team. Our solutions come packed with features essential for efficient monitoring and analysis of cloud environments, tracking of cloud users’ activities, and mitigation of cloud cyber-threats.
Managed IT security services
Proficient in security consulting, we help its customers achieve the top level of security for their applications and infrastructures. Security runs through all the managed IT services provided by us. With a dedicated testing team on board, we are well-equipped to carry out essential types of security testing based on three core methodologies:
White box
Security tests performed by experts familiar with the software implementation logic. Tests help analyze source code and explore system behavior in response to expected and unexpected commands.
Gray box
With software documentation on hand, our testers perform real-time security tests in live environments along with selective source code analysis, defined individually for each client.
Black box
Penetration testing in the production environment to simulate the actions of an external attacker with no insider knowledge and performed as a cyberattack simulation.
Compliance
Serving customers all over the globe, we put our effort into aligning their software solutions and IT ecosystems with the global standards of software management. We are ready to go the extra mile with the solutions that process sensitive data to ensure data immunity and inaccessibility for malicious actors. With its extensive industry expertise, our team also assists companies in preparing for compliance assessment and certification.
Change management
Businesses expect their IT infrastructures and software to be stable, reliable, and predictable while also being easily adaptable to evolving business requirements. To meet these expectations, we help enterprises set up change management processes to guarantee hiccup-free evolution of their IT environments and avoid disruptions.
Evaluation
We estimate the benefits and risks of changes along with elaborating positive and negative scenarios in the application roadmap.
Prioritization
We prioritize planned changes to allocate optimal resources for their implementation and further adjustment to business needs.
Testing and backup
We thoroughly test the components affected by changes, adding a backup plan for each deployment to restore its previous state if the deployment fails.
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